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CRM & ops for hail repair shops

Run your shop on one platform—not ten tabs.

Leads, repairs, documents, and customer updates in a single cloud workspace. Built for busy seasons when volume spikes and your team cannot afford chaos.

Modules
6+
in one stack
Infra
GCP
+ Firebase
Access
Role
based
app.hailshopware.com · Job board

Active repairs

Storm season
  • ABC

    ABC-2041

    PDR

    72%

  • XYZ

    XYZ-8890

    R&R

    38%

  • LMN

    LMN-3312

    QC

    91%

Customer portal link sent · Awaiting signature on supplement

Designed for shops that outgrow spreadsheets when hail hits

LEADSREPAIRSDOCSPORTALSTEAM

Everything in one operating system

Replace the patchwork of tools with modules that talk to each other—from first touch to keys back in the customer's hand.

  • Lead & CRM

    Capture campaigns, referrals, and walk-ins. Pipeline views and assignments keep nobody slipping through the cracks.

  • Sign-ups & e-docs

    Customers submit vehicle details and sign repair docs online—less paper, fewer phone tag loops.

  • Repair tracking

    Move every vehicle through your process with clear statuses the whole team can update in real time.

  • Customer portals

    Branded, secure pages where customers see progress, messages, and signed documents in one place.

  • Team & roles

    Office, techs, sales, admins—each sees what they need. One system instead of a patchwork of tools.

  • Cloud you can trust

    Built on Google Cloud and Firebase—encrypted access, reliable when storm season spikes your volume.

How it works

Three steps to a calmer shop floor and a clearer customer experience.

  1. 01

    Onboard your shop

    Create your workspace, invite the team, and match roles to how you already work.

  2. 02

    Run jobs in one flow

    Leads → repair → docs → customer updates, without jumping between spreadsheets and inboxes.

  3. 03

    Keep customers in the loop

    Portals and notifications mean fewer “where’s my car?” calls and a more professional experience.

Pricing

Simple monthly plans

One platform for your whole shop. Pick the tier that matches your team size and job volume — upgrade anytime.

  • Starter

    $45/month

    2 users · up to 10 jobs/month

    • Lead & CRM pipeline
    • E-signatures & docs
    • Customer VIN portal
    • Team roles
    Get started with Starter
  • Most popular

    Shop

    $79/month

    5 users · up to 25 jobs/month

    • Everything in Starter
    • More users & jobs
    • Ops job board
    • Priority-friendly limits
    Get started with Shop
  • Pro

    $149/month

    100 users · up to 150 jobs/month

    • Everything in Shop
    • High-volume shops
    • Large team support
    • Maximum job capacity
    Get started with Pro

All plans include cloud hosting, secure customer portals, and role-based team access. Billed monthly via Stripe.

“When a storm rolls through, the shops that win are the ones with a system—not a scramble.”

Built for hail repair workflows, not generic CRM checkboxes.

Fewer tools to train and pay for
Customers see status without calling you
Scales when intake spikes overnight

Ready to centralize your shop?

Join shops moving off spreadsheets into one secure, modern workspace.

Get product updates — no account needed

Just emails about HailShopWare. No password, no shop signup required.